The following terms and conditions apply to the booking contract entered into between you and us:
PAYMENTS
- If the quote or booking request form requires that you make a payment in full, then you must pay the full amount for the booking to us by the due date. If you only have a deposit to make initially, followed by a final payment, then you must make both payments to us within the specified deadlines.
- Please carefully check the details of the quote or booking request form before making any payment and inform us immediately of any errors.
- If you do not make the initial deposit or the final payment on time, we reserve the right to treat your booking as cancelled by you and the cancellation policy (as defined below) applies.
CANCELLATION BY US
- We would not expect to have to make any changes to your booking once it is agreed between you and us, but sometimes problems occur and we do have to make alterations or, very occasionally cancel bookings. If this does happen, we will contact you as soon as is reasonably practical and inform you of the cancellation or the change to your booking.
- If we cancel your booking, we will refund you any fees you have already paid to us. However, we will not be liable to refund you for any fees you may have paid to any third party in connection with your holiday (including, without limitation, fees for travel, entertainment, activities or insurance).
CANCELLATION BY YOU
- If you need to cancel or amend your booking you must write to us or email us as soon as possible. A cancellation or amendment will not take effect until we receive confirmation from you.
- The cancellation policy described in on our webite applies to your booking and we will refund any amounts due to you in accordance with the agreed cancellation policy.
YOUR LIABILITY AND OBLIGATIONS
- Furnishings and equipment are to be treated with care. Any damage must be reported to us immediately upon discovery.
- You shall be liable for any damage caused by you to the villa or the cottage or the objects located on the premises.
- You are obliged to comply with the house rules. Smoking is not allowed inside the villa or the cottage. The keeping of pets is only permitted by agreement (and against a cleaning surcharge).
- The accommodation is to be returned fully furnished and equipped and in the condition found.
LIMIT OF LIABILITY
- Our maximum liability for losses you suffer as a result of us acting in breach of this booking contract is strictly limited to the amounts received by us in relation to your booking. We are not liable for any losses which are not a foreseeable consequence of us breaching this booking contract. Losses are foreseeable where they could be contemplated by you and us at the time your booking is confirmed by us.
- Your booking is made as a consumer for the purpose of a holiday and you acknowledge that we will not be liable for any indirect damages or lost profits howsoever incurred by you.
- We shall not be liable or responsible for any damages resulting from any (i) unsuccessful or cancelled bookings; (ii) fault by a third party payment solution provider or (iii) rejection of any of your payments by a third party payment solution provider.
- This does not exclude or limit in any way our liability for death or personal injury caused by our negligence or for fraudulent misrepresentation; or for any matter for which a limitation of liability would be illegal.
GOVERNING LAW AND VENUE
- German law governs this agreement.
- The place of jurisdiction is the competent district court in Munich, Germany.
